Kim is fiercely passionate about placing relationships at the heart of everything she does. Years of working in customer-facing roles mean that Kim is deeply passionate about communication and problem-solving. Kim thrives under pressure and her cool and calm demeanour makes her the go-to during any crisis. Being naturally inquisitive and solution-driven means that Kim likes to get to grips with the root cause of any challenge and to find an easier and more simplified way to get things done. Kim has a demonstrated history of working in the leisure travel industry, where she was able to influence and craft memorable customer experiences. In her spare time, Kim enjoys empowering herself with as much knowledge as possible and can be found studying a variety of skills, as well as immersing herself in as many cookbooks as possible.